Customer Service
Customer Service Representative
Phone work with clients in the United States. Outbound and inbound calls, working from our system.
RemoteFull time or part timeUS business hours
Join the team
Surplus Funds builds the software that recovery professionals across the United States run their business on, and the services that sit alongside it. Every role is remote.
See open positionsOpen roles
Where we are hiring
Roles are listed by team. If a role is not open, it will say so.
View role
Marketing
Social Media Coordinator
Plan, write and publish across our channels, and keep the content calendar moving.
RemoteFull timeWriting heavy
Engineering
Full Stack Developer
Build and maintain the platform our clients run their business on.
RemoteFull timeTypeScript and React
Data
Researcher
Collect and verify public records data, and keep our lists accurate.
RemoteFull time or part timeDetail heavy
If you are applying for a phone role
These are live calls with people in the United States. A neutral American or Canadian accent is a hard requirement, and your voice sample is the most important part of your application. Applications without one are not reviewed.
How we work
What to expect from us
Everyone is remote
There is no office to come into. The team works from wherever they are, and that has been true since the start.
You are trained before you do the work
Nobody is handed a phone or a codebase on day one and left to guess. Training is paid.
The team is small enough to be heard
You will talk to the people who use what you build, and to the people who decide what happens next.
You will know where you stand
We tell you either way, at every stage of hiring and after it. Nobody is left waiting on an answer that never comes.
More about who we are and what we build: read our story.
Benefits
What you get
Fully remote
Every role is remote. You work from home.
All roles12 paid days off
Twelve paid days off a year.
Per year10 public holidays
Take the US holidays or swap them for the ones you observe at home.
Per yearPaid sick days
Tell your lead you are unwell and rest.
As neededPerformance incentives
Paid on top of your salary, based on your results.
On resultsPaid training
You are trained, and paid for it, before the work starts.
Week one